The flight was delayed by 12 hours.

A Los Angeles-New York American Airlines flight made an emergency landing in Phoenix after passengers noticed lice crawling through a woman’s hair. A passenger on the flight, Ethan Judelson, shared his experience on TikTok, describing the confusion and uncertainty among passengers. He said the staff provided minimal information about the diversion, leaving passengers baffled. According to the peopleThis incident happened in June.

In his video, Mr Judelson described the scene: “I look around, nobody’s on the ground, nobody’s panicking. I think, it can’t be that dangerous. But we land, and As we land, this woman across the aisle from me shoots and runs to the front of the plane.”

After the plane made an emergency landing, Mr. Judelson overheard a hushed conversation between fellow passengers. According to eyewitnesses, two passengers saw lice crawling through a woman’s hair, prompting them to alert the flight attendant.

“Apparently these two girls, they saw bugs crawling out of the woman’s hair … and alerted the flight attendant,” Mr Judelson said in the TikTok video.

Upon landing, passengers were informed of the 12-hour delay and given hotel vouchers.

“When we land in Phoenix, we all get an email saying, ‘Here’s your voucher for the hotel.’ And we’re like, ‘Hotel, are we staying here?’ Mr. Judelson added.

American Airlines later released a statement confirming that the flight was diverted due to a medical emergency.

In a statement released to PEOPLE, an American Airlines spokesperson said, “On June 15, American Airlines Flight 2201 operating from Los Angeles (LAX) to New York (JFK) was diverted to Phoenix (PHX) for medical reasons. ) was diverted to the user.”

Fortunately, the passengers eventually made it to Los Angeles.

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