Singapore Airlines said it would refund airfares for all passengers on the flight.

Singapore Airlines has sent a compensation offer to passengers on a flight last month that suffered severe turbulence that left dozens injured and one dead, the carrier said on Tuesday.

Passengers with minor injuries have been offered $10,000 and those with more serious injuries can negotiate the offer to meet their specific needs, the airline said.

It added that “passengers who have been medically assessed to have sustained serious injuries, require long-term medical care, and request financial assistance to meet their immediate needs.” $25,000 advance payment is offered,” will form part of any final settlement.

A 73-year-old passenger died of a suspected heart attack and dozens injured after London-to-Singapore flight SQ321 encountered what the airline described as sudden, extreme turbulence while flying over Myanmar. It turned around and landed in Bangkok, Thailand.

Passengers said crew and those not in seat belts left the floor or their seats and crashed into the cabin ceiling, cracking it in places. A Bangkok hospital treating the passengers said the passengers suffered spinal cord, brain and skull injuries.

As of June 4, two weeks after the May 20 flight, 20 passengers were still receiving medical attention in Bangkok hospitals, according to the airline. He did not immediately respond to a request for updated figures.

Singapore Airlines said it would refund airfares for all passengers on the flight and receive delay compensation in accordance with EU or UK regulations.

A preliminary report by Singapore’s Ministry of Transport said that the rapid change in gravity and the 54 m (177 ft) drop in altitude are likely to cause passengers and crew to fall between the planes.

It said the plane was likely flying over an area in which “construction activities were taking place,” a term referring to the development of bad weather.

The flight was carrying 211 passengers, including many Australians, Britons and Singaporeans, and 18 crew members.

The incident has put seat belt practices in the spotlight, with airlines typically allowing passengers to buckle up during normal cruise conditions, while advising them to keep them on. .

(Other than the headline, this story has not been edited by NDTV staff and is published from a syndicated feed.)



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