What do you want to know?

  • It appears that Google’s repair policy allows it to maintain Pixel devices that contain unauthorized parts.
  • Samsung’s similar practices suggest a potential industry trend that limits independent repair options.
  • Google’s policy also rejects accessories shipped with Pixels for repair.

A recent discovery by a YouTuber highlights Google’s secret repair policy that aims to confiscate your Pixel if it has parts the company doesn’t approve.

A recent YouTuber discovery Louis RossmanReported by Android Authority, revealed a potential conflict within Google’s service policy. The policy, which has been in effect since July 19 last year, gives Google the right to retain Pixel devices sent in for repair if unauthorized components are found. This raises questions about consumer choice and repairability in the tech industry.



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